Privacy Policy

Jarriv
Switzerland
privacy@jarriv.ch

Legal company name and full postal address to be added after registration.

Account information

• name;
• email;
• phone number;
• address;
• login information.

Identity verification

• ID/passport information;
• verification result;
• selfie/liveness information;
• related verification records.

Delivery information

• pickup address;
• destination;
• item description;
• delivery instructions;
• delivery history.

Location information

Jarriv may use location data for:

• showing nearby delivery opportunities;
• navigation;
• active-delivery tracking;
• fraud and security checks where appropriate.

Communication

• customer and delivery-person chat messages;
• communications with support.

Delivery evidence

• pickup photos;
• delivery photos;
• timestamps;
• GPS confirmation;
• recipient PIN confirmation.

Payment information

• transaction amount;
• payment status;
• invoice information.

Full payment-card details are processed by the external payment provider rather than stored directly by Jarriv where possible.

Technical information

• IP address;
• browser/device information;
• security logs;
• cookie information.

• create and manage accounts;
• verify users;
• match delivery requests with nearby delivery persons;
• operate live tracking;
• process payments;
• provide customer support;
• investigate disputes;
• prevent fraud;
• enforce platform rules;
• improve reliability;
• comply with legal obligations.

Jarriv may share necessary information with service providers such as:

• payment providers;
• identity verification providers;
• cloud hosting providers;
• maps/GPS providers;
• support/chat providers;
• analytics providers;
• professional advisers;
• authorities where legally required.

The final list of service providers will be updated when Jarriv's technical providers are confirmed.

Some technology providers may process information outside Switzerland.

Where required, Jarriv uses appropriate safeguards for international transfers.

Jarriv retains information only for as long as reasonably necessary.

Certain accounting and legal records may be retained for periods required by Swiss law.

Operational data such as GPS history, chat messages and delivery photos will have defined retention periods once the final platform setup is confirmed.

Subject to applicable law, users may request:

• access to information concerning their data;
• correction of inaccurate data;
• deletion where legally available;
• objection to certain processing;
• portability where applicable.

Requests: privacy@jarriv.ch

Jarriv uses reasonable technical and organizational measures designed to protect personal information.

• exact customer addresses are not visible to every delivery person;
• exact delivery details are visible only where operationally necessary;
• GPS tracking does not continue indefinitely after a delivery has finished;
• account access follows appropriate role-based permissions.