We're here to help.
Answers to the questions we hear most, and a direct line to the Jarriv team in Switzerland.
Questions, answered.
When is Jarriv launching?
Jarriv is launching across Switzerland, starting with selected cities and expanding district by district.
How much does a delivery cost?
You pay the delivery price agreed with your delivery person, plus a Jarriv platform fee of CHF 2–5 depending on the size, weight and category of the delivery. You always see the full price before payment.
Who are the delivery people?
People nearby who pass ID, phone and email verification. Every profile carries ratings and reviews from completed deliveries.
What can I send?
Everyday items: keys, phones, documents, laptops, parcels, shopping, flowers and store pickups. Illegal, dangerous or restricted goods are not allowed.
Can delivery people set their own price?
Yes. Delivery people choose which jobs to accept and offer their own price. You pick the offer that works for you.
Do you work with businesses?
Yes. Restaurants, bakeries, cafés, florists, retail stores, offices and repair shops use Jarriv for extra capacity at peak times.
Talk to a real person.
Support in French and English, with German, Italian and Spanish at launch.
support@jarriv.ch
Monday to Sunday, 08:00 – 20:00 CET